SINGAPORE: The service disruption on the Circle Line, which began at 7.40am on Wednesday, was a result of a failure in the power supply to the communications network at Botanic Gardens Station, said SMRT.
Speaking to MediaCorp Radio's 938 Live, SMRT's senior vice president of communications and services, Goh Chee Kong, said this in turn interrupted the transmission of the signalling system that controls the safe operations of the trains.
As a result, the stretch between one-north and Marymount stations in both directions was affected.
The fault has been isolated and rectified, and full service resumed at 10.10am.
SMRT said its engineers, together with LTA, will continue to investigate the cause of the problem to prevent a recurrence.
It added that it had put out information on the service disruption on several platforms, including Traffic Watch, SMRT Twitter, SMRT's corporate website, SMRT Connect and digital screens at stations as well as SBS Transit's website and Iris platform.
SMRT said its Rail Incident Management Plan was activated at 8.15am. 70 buses were deployed when the free bus bridging services between Bishan and one-north were activated at 8.35am.
In addition, free travel on passing buses from both SBS Transit and SMRT was activated, while 80 extra staff were deployed on the ground to help direct affected commuters.
SMRT said passengers who were not able to continue with their journey because of the disruption, or had to exit an SMRT train station without taking a trip but had their fares deducted, can get a refund at the Passenger Service Centre in any of SMRT's 83 stations in the next 14 days.
- CNA/al
Got this from the CNA website. Seems like there are a lot of problems with our rail system these days. I don't mind if SMRT and SBS shut down their rail system and do a thorough check or servicing. Don't care how long it takes. It is better to ensure that there's no this kind of disruption in future.
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